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BT & CCS-UK partner to keep UK air freight moving

LBR Staff Writer Published 03 July 2017

BT and CCS-UK User Group have developed a new electronic fallback system, which will avoid meltdown in the UK's important air cargo industry, in the event of an outage of HMRC’s vital CHIEF system.

Developed for the UK air cargo industry, the new electronic facility will help products such as fresh Scottish Salmon, urgent pharmaceuticals or banknotes to reach destination on time in case of a technology outage affecting the customs system of the air freight.

Approved by HM Revenue & Customs (HMRC), the new electronic facility will provide the UK authorised traders with delegated clearance to ship and import goods without delay, enabling to avoid any backlogs in UK air freight that are expected to to resort to a manual system for processing customs clearance

BT developed and operating a service called CCS-UK, which facilitates the international movement of UK air freight and authorizes clearance requests to HMRC for authorization.

BT’s air logistics unit has been working with the representative body for the air cargo community CCS-UK User Group and HMRC to design and develop the new facility.

The new facility has been designed to process customs clearances for up to 30 days following a major IT outage, providing more time for HMRC’s customs handling of import and export freight (CHIEF) system to be restored and keeping air cargo moving during the interim

A series of trials are being planned where access to the CHIEF system will be temporarily closed down to advance the industry to practice the use of the new facility in a live environment.

BT air logistics unit operates the CCS-UK service, which handles the UK’s air cargo messaging and customs declarations.

BT major business and public sector managing director Colm O’Neill said: “BT’s technology facilitates the import and export of goods into and out of the country – another example of how our business is supporting the UK’s critical national infrastructure.

“The role of the air cargo industry in helping to fuel the economy is even more critical in light of Brexit.”


Image: BT’s new electronic facility will allow goods imported and exported by air to continue to flow through UK customs following an unplanned IT outage. Photo: courtesy of BT.